Corrections and Retractions

Journal of Information Systems and Informatics (JournalISI) is committed to preserving the accuracy and integrity of the scholarly record. This policy implements the provisions of the journal’s Ethics Statement concerning corrections, clarifications, expressions of concern, and retractions. Relevant COPE guidance serves as a primary reference for editorial assessment and action.

1. Reporting Errors or Concerns

Authors, readers, reviewers, editors, and institutions may report concerns to journal-isi@adsii.or.id. Reports should identify the article by title and DOI or URL, explain the issue, and provide supporting evidence.

Authors should promptly notify the journal when they identify a significant error in their published work and cooperate in determining an appropriate response.

Concerns may also arise through Post-Publication Discussion. Suspected misconduct is assessed under the Allegations of Research Misconduct policy.

2. Corrections and Clarifications

A correction may be issued when an error affects the accuracy or interpretation of an article but does not invalidate its overall findings or conclusions. Examples include errors in reported information, figures, tables, author details, or required disclosures.

A clarification may be issued when additional explanation is needed to prevent misunderstanding of the published content.

Notices identify the affected article and explain what has changed or requires clarification. Substantive amendments are documented transparently rather than made through unannounced replacement of the published record.

3. Expressions of Concern

An expression of concern may be issued when credible questions about an article’s reliability or ethical integrity remain unresolved, the available evidence is inconclusive, or an investigation is ongoing.

The notice explains the concerns without presenting unconfirmed allegations as established findings. When sufficient information becomes available, the journal determines whether a correction, retraction, or further notice is appropriate.

4. Retractions

Retraction may be appropriate when clear evidence shows that findings are substantially unreliable because of serious error or misconduct, or when significant ethical breaches undermine the integrity of the publication.

Relevant circumstances may include fabrication or falsification, plagiarism, unjustified duplicate publication, unethical research, or a compromised peer-review process that undermines confidence in the article.

Retraction corrects the scholarly record and alerts readers that the affected work should not be relied upon as originally published. It is not primarily a punitive measure and may be necessary whether unreliability results from misconduct or honest error.

5. Assessment and Editorial Decisions

The Editor-in-Chief oversees the assessment with support from the Editorial Board. Relevant interests are managed under the Conflicts of Interest policy.

Authors are informed of the concerns and given an opportunity to respond. The journal may request underlying data or supporting documentation and consult reviewers, suitably qualified experts, or relevant institutions, subject to confidentiality and privacy requirements.

The final action depends on the evidence, the seriousness of the issue, and its effect on the published record. Decisions and reasons are documented internally and communicated to the concerned parties.

Authors’ responses are considered carefully. However, author agreement is not a prerequisite for issuing a necessary editorial notice.

6. Relationship to Peer Review

Under the Peer Review Process, manuscripts complete at least two review rounds before acceptance and undergo copy-editing, proofreading, and author approval before publication.

These safeguards do not remove the need to address subsequently identified errors or ethical concerns. Prior acceptance, favorable reviewer recommendations, or author approval does not prevent appropriate post-publication action.

Formal notices issued under this policy are editorial actions concerning the existing scholarly record. They are assessed under this policy and are not treated as new research manuscripts subject to the minimum two-round review requirement.

7. Notices, Accessibility, and CrossMark

Formal notices that update the published record, including corrections, clarifications, expressions of concern, and retractions, receive their own DOI and are linked to the affected article. The corresponding publication status is updated through CrossMark in accordance with the journal’s CrossMark Policy.

Retraction notices explain the reasons for retraction and identify the party issuing the notice. Retracted articles generally remain accessible, prominently marked as retracted, with a link to the notice to preserve the publication history.

Readers may click the CrossMark button to check an article’s current status and access recorded updates. Official published content is maintained at journal-isi.org.

8. Exceptional Withdrawal of Advance Articles

As provided in the CrossMark Policy, withdrawal of an Advance Article or Online First article that has not been assigned to an issue may be considered under exceptional circumstances following editorial evaluation.

The absence of an issue assignment does not, by itself, justify withdrawal. Where an article has already been made publicly available, the journal documents the action and its reasons transparently and determines whether a correction or retraction is the appropriate response.

9. Appeals

Appeals may be submitted to journal-isi@adsii.or.id, accompanied by a reasoned explanation or additional evidence.

The Editor-in-Chief reviews appeals in consultation with the Editorial Board where necessary. Where a relevant conflict exists, an uninvolved Editorial Board member or an appropriate publisher representative arranges independent handling.

Outcomes are documented and communicated to the concerned parties within a reasonable timeframe.