1.
saka HK, Prasetyaningrum PT. Sentiment Analysis and Classification of User Reviews of the ’Access by KAI’ Application Using Machine Learning Methods to Improve Service Quality. journalisi [Internet]. 2025 Jun. 30 [cited 2026 Mar. 7];7(2):1418-42. Available from: https://www.journal-isi.org/index.php/isi/article/view/1099