Prabawanti, Ratih, and Denny Jean Cross Sihombing. “Analysis of Factors Affecting User Satisfaction of E-Commerce Applications Using End-User Computing Satisfaction (EUCS) Method”. Journal of Information Systems and Informatics 5, no. 1 (March 7, 2023): 324–332. Accessed March 7, 2026. https://www.journal-isi.org/index.php/isi/article/view/437.