D. Ferdiansyah, S. A. Majapahit, and M. F. Muttaqin, “Assessment of Village Readiness for Electronic Citizen Complaint Services (e-AduMas) Using COBIT 4.1”, journalisi, vol. 5, no. 4, pp. 13–01, Dec. 2023, doi: 10.51519/journalisi.v5i4.578.