ALI, Mumuni; AZAARE, Jacob; ZHAO, Wu; ENGMANN, Gideon Mensah. Enhancing Service Delivery through an Online Complaints System for Northern Ghana’s Tertiary Institutions. Journal of Information Systems and Informatics, [S. l.], v. 6, n. 4, p. 2572–2598, 2024. DOI: 10.51519/journalisi.v6i4.895. Disponível em: https://www.journal-isi.org/index.php/isi/article/view/895. Acesso em: 7 mar. 2026.