QIYAMULLAILY, Arista; SUSANTO, Tony Dwi; MAHENDRAWATHI, ER. Barriers to Business Process Innovation in Public Service Organizations. Journal of Information Systems and Informatics, [S. l.], v. 6, n. 3, p. 1973–1986, 2024. DOI: 10.51519/journalisi.v6i3.858. Disponível em: https://www.journal-isi.org/index.php/isi/article/view/858. Acesso em: 7 mar. 2026.