SUPANGAT, Supangat; MULYANI, Yosevina. Customer Loyalty Analysis Using Recency,Frequency, Monetary (RFM) and K-means Cluster for Labuan Bajo Souvenirs in Online Store. Journal of Information Systems and Informatics, [S. l.], v. 5, n. 1, p. 285–299, 2023. DOI: 10.51519/journalisi.v5i1.421. Disponível em: https://www.journal-isi.org/index.php/isi/article/view/421. Acesso em: 7 mar. 2026.